1. Business Information

Business Name: Craftseena LLC
Business Type: Handmade products (including hair bows, hair bands, and accessories)

2. Use of Website

You agree to use our website only for lawful purposes.

You must not misuse, attempt to hack, disrupt, or interfere with the website or its security features.

We reserve the right to suspend or terminate access to our website at any time without notice.

3. Products & Handmade Disclaimer

All products sold by Craftseena LLC are handmade, and slight variations in color, size, or design may occur.

Product images are for reference only and may differ slightly from the actual item.

We do not guarantee that products will meet individual expectations beyond the description provided.

4. Pricing & Availability

Prices are listed in U.S. dollars unless stated otherwise.

We reserve the right to change prices, product descriptions, or availability at any time without notice.

Craftseena LLC is not responsible for typographical errors or pricing mistakes.

5. Payments

All payments are processed securely through PayPal, including PayPal card payments.

Craftseena LLC does not store or process payment information.

Any issues related to payments, fraud, unauthorized transactions, chargebacks, or payment disputes must be handled directly through PayPal.

Craftseena LLC is not liable for any financial loss related to payment processing.

6. Shipping & Delivery

Shipping times are estimates and may vary due to carrier delays or circumstances beyond our control.

Craftseena LLC is not responsible for delays, lost packages, or damage caused by shipping carriers.

Once an order is shipped, responsibility transfers to the customer and the shipping provider.

7. Returns, Refunds & Cancellations

Due to the handmade nature of our products, all sales are final unless otherwise stated.

We reserve the right to approve or deny refunds or replacements at our discretion.

Customers must contact us within a reasonable time if there is an issue with an order.

8. Health, Safety & Product Liability Disclaimer

Our products are provided “as is” and are intended for general use only.

Craftseena LLC is not liable for any allergic reactions, skin irritation, hair damage, injury, or discomfort resulting from the use or misuse of our products.

Customers are responsible for ensuring product suitability.

Discontinue use immediately if irritation or injury occurs.

9. Packaging Disclaimer

Products may be packaged using plastic or other materials.

Craftseena LLC is not responsible for any injury, damage, or harm caused by packaging materials, including choking hazards.

Packaging should be handled responsibly and kept away from children.

10. Limitation of Liability

To the fullest extent permitted by law:

Craftseena LLC shall not be liable for any direct, indirect, incidental, consequential, or special damages, including loss of money, reputation, data, or business.

This includes damages arising from website use, payment processing, product use, hacking incidents, or third-party services.

11. Third-Party Services & Links

Our website may include third-party services or links (such as PayPal).

Craftseena LLC is not responsible for the content, security, or practices of third-party websites or services.

12. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Craftseena LLC.

You may not copy, reproduce, or use any content without written permission.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect personal information.

14. Indemnification

You agree to indemnify and hold Craftseena LLC harmless from any claims, damages, losses, or expenses arising from your use of the website or products.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States and the state in which Craftseena LLC is registered, without regard to conflict of law principles.

16. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

17. Contact Information

For questions regarding these Terms and Conditions, please contact:
Craftseena LLC
craftseena@gmail.com